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 TERMS & CONDITIONS


Welcome to www.lakedistrictplacemats.co.uk (the "Website").

These Terms and Conditions govern your use of our Website and the purchase of any products from us.

By browsing our Website or placing an order, you agree to be bound by these Terms and Conditions.

Please read them carefully before making a purchase. If you do not agree to these terms, please do not use our Website.

 

1. Information About Us

The Website is operated by LAKE DISTRICT PLACEMATS.

  • Registered Address: [Insert Physical/Registered Address]

  • Email Contact: [Insert Email Address]

  • VAT Number: [Insert VAT Number if applicable, or state "We are not registered for VAT"]

 

2. Eligibility to Purchase

To place an order through our Website, you must be at least 18 years old and legally capable of entering into binding contracts.

 

3. Contract Formation and Ordering

  • Order Placement: When you place an order on our Website, it constitutes an offer to purchase the goods.

  • Order Acknowledgment: We will send you an email acknowledging receipt of your order. Please note this does not mean your order has been accepted.

  • Order Acceptance: The contract between us is only formed when we send you a dispatch confirmation email. We reserve the right to decline any order for any reason (e.g., stock unavailability or pricing errors).

 

4. Pricing and Payment

  • Prices: All prices are displayed in GBP (£) and are correct at the time of publication. Prices exclude delivery costs, which will be added at checkout.

  • Price Changes: We reserve the right to change prices at any time, but changes will not affect orders that have already been acknowledged.

  • Payment Methods: We accept payment via [Insert accepted methods, e.g., credit/debit card, PayPal, Apple Pay]. Payment must be cleared in full before items are dispatched.

 

5. Delivery

  • Delivery Areas: We deliver to addresses within the UK [Optional: and internationally].

  • Despatch Times: We aim to despatch orders within [Insert number, e.g., 3–5] working days.

  • Delivery Dates: Any delivery dates provided are estimates only. We are not liable for delays caused by third-party couriers or postal services.

  • Risk and Ownership: The products become your responsibility from the time of delivery. Ownership passes to you once we receive full payment.

 

6. Cancellations, Returns, and Refunds

Your rights to cancel an order and return goods are fully detailed in our separate [Returns and Refund Policy](Link to policy). This policy forms part of these Terms and Conditions.

 

7. Intellectual Property

All content on this Website—including images, text, logos, graphics, and product designs—is the intellectual property of [Insert Company/Business Name] or our licensors. You may not copy, reproduce, or use any content without our express written permission.

 

8. Limitation of Liability

  • We provide the Website on an "as is" and "as available" basis.

  • Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation.

  • To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential losses arising out of your use of the Website or the purchase of our products.

 

9. Governing Law and Jurisdiction

These Terms and Conditions and any dispute arising from them are governed by and construed in accordance with the laws of England and Wales [Optional if based elsewhere: Scotland / Northern Ireland]. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

10. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The version published on the Website at the time of your order will apply to your contract.

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6. Custom, Personalised, and Wholesale Orders

  • Design Approval: For custom-made or personalised placemats, production will only begin once you have approved the final design proof via email. We are not responsible for errors (such as spelling mistakes or low-quality images) in customer-submitted content.

  • Lead Times: Custom and large wholesale orders are subject to longer production schedules. Estimated completion dates will be agreed upon in writing prior to payment.

  • Payment Terms:

    • Custom orders must be paid in full upfront before production begins.

    • Wholesale orders require a [Insert %, e.g., 50%] non-refundable deposit upon ordering, with the remaining balance due [Insert timeline, e.g., prior to dispatch / within 30 days of invoice].

  • Cancellations: Because custom and wholesale items are made specifically to order, they cannot be cancelled or returned once production has commenced, unless the items are faulty or structurally defective.​

  • ​

  • Custom, Personalised, and Wholesale Orders

  • Design Approval: For custom-made or personalised placemats, production will only begin once you have approved the final design proof via email. We are not responsible for errors (such as spelling mistakes or low-quality images) in customer-submitted content.

  • Lead Times: Custom and large wholesale orders are subject to longer production schedules. Estimated completion dates will be agreed upon in writing prior to payment.

  • Payment Terms:

  • Custom orders must be paid in full upfront before production begins.

  • Wholesale orders require a [Insert %, e.g., 50%] non-refundable deposit upon ordering, with the remaining balance due [Insert timeline, e.g., prior to dispatch / within 30 days of invoice].

  • Cancellations: Because custom and wholesale items are made specifically to order, they cannot be cancelled or returned once production has commenced, unless the items are faulty or structurally defective.

  • Privacy and Cookies Policy

  • This should be published on its own dedicated page on www.lakedistrictplacemats.co.uk to ensure compliance with the UK GDPR and Data Protection Act 2018.

  •  

  • 1. Information We Collect

  • When you visit or buy from our Website, we collect the necessary information to process your order and improve your browsing experience. This includes:

  • Personal Data: Your name, billing address, shipping address, email address, and phone number.

  • Payment Details: Processed securely through our payment gateways (e.g., Shopify Payments, Stripe, PayPal). We do not store your full credit or debit card details on our servers.

  • Device Data: Information about your web browser, IP address, time zone, and how you interact with the Website.

  •  

  • 2. How We Use Your Information

  • We use your data to:

  • Fulfil and ship your orders (including sending order and shipping confirmations).

  • Prevent fraudulent transactions.

  • Send you marketing communications, but only if you have explicitly opted in to receive them. You can opt out at any time by clicking the "unsubscribe" link.

  •  

  • 3. Sharing Your Data

  • We only share your information with trusted third parties who help us run our business, such as:

  • E-commerce Platform: To host our online shop.

  • Couriers & Delivery Services: (e.g., Royal Mail, DPD) to deliver your placemats.

  • Legal Compliance: If required by law to comply with applicable regulations.

  •  

  • 4. Cookies

  • Our Website uses cookies to enhance your experience.

  • Essential Cookies: Necessary for the site to function, like keeping items in your shopping cart.

  • Analytics Cookies: Help us understand how visitors use our site so we can improve it.

  • You can manage your cookie preferences through your web browser or the cookie consent banner on our site.

  •  

  • 5. Your Rights

  • Under the UK GDPR, you have the right to access the personal data we hold about you, request that it be corrected or erased, or object to certain types of processing. To exercise these rights, please contact us at melaniemullen@yahoo.co.uk

 

Privacy and Cookies Policy

This should be published on its own dedicated page on www.lakedistrictplacemats.co.uk to ensure compliance with the UK GDPR and Data Protection Act 2018.

​

 

1. Information We Collect

When you visit or buy from our Website, we collect the necessary information to process your order and improve your browsing experience. This includes:

  • Personal Data: Your name, billing address, shipping address, email address, and phone number.

  • Payment Details: Processed securely through our payment gateways (e.g., Shopify Payments, Stripe, PayPal). We do not store your full credit or debit card details on our servers.

  • Device Data: Information about your web browser, IP address, time zone, and how you interact with the Website.

 

 

2. How We Use Your Information

We use your data to:

  • Fulfil and ship your orders (including sending order and shipping confirmations).

  • Prevent fraudulent transactions.

  • Send you marketing communications, but only if you have explicitly opted in to receive them. You can opt out at any time by clicking the "unsubscribe" link.

 

 

3. Sharing Your Data

We only share your information with trusted third parties who help us run our business, such as:

  • E-commerce Platform: To host our online shop.

  • Couriers & Delivery Services: (e.g., Royal Mail, DPD) to deliver your placemats.

  • Legal Compliance: If required by law to comply with applicable regulations.

 

4. Cookies

Our Website uses cookies to enhance your experience.

  • Essential Cookies: Necessary for the site to function, like keeping items in your shopping cart.

  • Analytics Cookies: Help us understand how visitors use our site so we can improve it.

  • You can manage your cookie preferences through your web browser or the cookie consent banner on our site.

 

5. Your Rights

Under the UK GDPR, you have the right to access the personal data we hold about you, request that it be corrected or erased, or object to certain types of processing. To exercise these rights, please contact us at MELANIEMULLEN@YAHOO.CO.UK

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